Return Policy
All returned goods will not be accepted without prior written
authorization. Upon inspection and approval of returned items, the
terms of credit are as
follows:
- Cerka will accept return of goods that are defective, or shipped in error for full
credit.
- Returned goods accepted by Cerka, MAY be subject to a minimum 20% handling
charge. This applies to items not normally stocked or specially ordered (ie. Availability: Call).
- Cerka will not accept return of any merchandise, which is specially fabricated in any
way. Specially manufactured items (ie. Custom Axles) cannot be cancelled once manufacturing has begun.
- All returns must be freight prepaid, goods sent freight collect will have freight charged back to
their account.
- A copy of the invoice must accompany the return goods.
- Credits will be issued upon receiving goods back.