Return Policy

Return Policy

All returned goods will not be accepted without prior written authorization. Upon inspection and approval of returned items, the terms of credit are as follows:

1. Cerka will accept return of goods that are defective, or shipped in error for full credit.
2. Returned goods accepted by Cerka, MAY be subject to a minimum 20% handling charge. This applies to items not normally stocked or specially ordered (ie. Availability: Call).
3. Cerka will not accept return of any merchandise, which is specially fabricated in any way.  Specially manufactured items (ie. Custom Axles) cannot be cancelled once manufacturing has begun.
4. All returns must be freight prepaid, goods sent freight collect will have freight charged back to their account.
5. A copy of the invoice must accompany the return goods.
6. Credits will be issued upon receiving goods back.